Refund & Returns Policy

Last updated: September 12, 2026

At INKER POV, we are committed to providing products that match their advertised description and arrive in proper working condition. Please read this policy carefully before placing your order.

1. No Refunds for Change of Mind

Due to the nature of our products, we do not accept returns or issue refunds simply because you have changed your mind or no longer want the product.

Refunds are not available for:

• Change of mind

• No longer wanting the product

• Ordering the wrong product

• Ordering the wrong quantity

• Personal preference

• The product not being suitable for your particular use when it functions as advertised

• Minor cosmetic imperfections that do not affect functionality

• Issues caused by improper use, installation, handling, or care

2. Products That Are Not as Advertised

If your INKER POV camera is materially different from the product shown or described on our website, you may contact us to request a resolution.

Examples may include receiving a substantially different model, missing major advertised features, or receiving an item that significantly differs from its advertised specifications.

Minor differences in appearance, packaging, or other non-material details do not automatically qualify for a refund.

3. Damaged Products

If your camera arrives damaged, please contact us within 48 hours upon arrival, otherwise any potential claims are invalid.

To allow us to properly assess the issue, you may be required to provide:

• Your order number

• Clear photographs of the damaged product

• Photographs of the packaging

• A description of the damage

We may request additional information or evidence where necessary.

4. Products That Do Not Work

If your camera arrives defective or does not function as advertised, please contact us so we can assess the issue.

Before approving a refund, we may ask you to perform reasonable troubleshooting steps to determine whether the issue can be resolved.

If the product is confirmed to be defective and cannot reasonably be resolved, we may provide a replacement or refund, depending on the circumstances.

5. Evidence Required

Refund or replacement requests may require reasonable evidence of the claimed issue.

This may include photographs, videos, or other information demonstrating that the product is damaged, defective, or materially different from what was advertised.

We reserve the right to investigate claims before approving a refund or replacement.

6. Unauthorised Returns

Please do not send your product back without contacting us first.

Any return must be approved by INKER POV before the product is sent back. We will provide return instructions where a return is required.

7. Contact Us

If you believe your INKER POV camera is damaged, defective, not working, or materially different from what was advertised, please contact us through the contact details provided on our website.

Please include your order number, clear description of the issue and images of the issue so that we can assess your request as quickly as possible.